Originally posted on June 27, 2024
In this episode of the Watermark Water Cooler, Cameron Burns meets with Megan McGinnis, Watermark's operations manager, to explore using data to justify marketing budgets and align them with business objectives. Megan brings her extensive experience in client management, offering valuable insights into how a data-driven approach can enhance accountability, optimize ROI, and improve targeting and personalization in marketing campaigns.
How do you use data to set a marketing budget? Start with your business goals and work backward: how many new clients you need, how many qualified leads it takes to win them, and what those leads cost in each channel. Past performance, your sales cycle and your conversion rates set the numbers, and the budget gets adjusted as real results come in.
What Is a Data-Driven Marketing Budget?
A data-driven marketing budget is set from past results and forecasts, not from gut feel or a number handed down from leadership. Megan explains that this approach involves making decisions based on empirical data insights and analyzing both past and forecasted data. Instead of relying on intuition or arbitrary budget allocations set by higher-ups, marketers can leverage data to inform and justify their budget decisions, aiming for success and better alignment with business goals.
Why Use Data to Justify a Marketing Budget?
Cameron points out that using data to justify marketing budgets increases accountability, optimizes ROI, enhances targeting and personalization, and allows for agility in adapting to changes. It also improves attribution and forecasting, because you know which spend produced which results. Megan agrees, noting that more budget does not always equate to more qualified leads. Digital platforms may encourage increased spending, but marketers must ensure that budgets are set at a level that is competitive in the market while maintaining a realistic cost per conversion.
Ad platforms will almost always recommend spending more. But past a certain point, results plateau because the audience simply isn’t engaging more. Data shows you where that point is, so you can fund campaigns enough to compete without paying for leads that never come.
How Do You Build a Data-Driven Marketing Budget?
Megan details the process of establishing a marketing budget, emphasizing the importance of understanding company goals, sales cycles, and target audiences. She highlights that analyzing consumer behavior, market trends, past performance, and utilizing the forecasting tools built into Google Ads and social ad platforms are crucial steps in determining the appropriate tactics to reach the desired individuals at the right stage of their buying cycle.
Megan builds budgets by working backward from the goal:
How many new clients does the business need to close?
How many qualified prospects does the sales team need to talk to each week or month to get there?
How many website and landing page visitors does it take to produce those prospects?
How many ad clicks and impressions does it take to drive those visitors?
The answers set the budget, and they vary by channel. A programmatic display campaign and a targeted email sponsorship deliver very different numbers of impressions and clicks at very different costs, so each channel in the media mix gets priced on its own.
Here is how that math works for a firm that wants four new clients a quarter (illustrative numbers; use your own conversion rates and costs):
New clients needed: 4
Sales-qualified leads needed: 16 (if 25% become clients)
Marketing-qualified leads needed: 40 (if 40% become sales-qualified)
Quarterly lead generation budget: $6,000 (at $150 per lead)
If past data shows one channel produces qualified leads at $100 and another at $300, the same $6,000 goes much further weighted toward the first.
Start with an honest baseline. A company with almost no web presence that wants to double its leads first needs to know how many people visit its site today and how many of its leads actually close. One deal for every ten leads calls for a very different budget than one for every two.
How Does Your Sales Cycle Affect Your Marketing Budget?
Your sales cycle sets how long it takes for a budget to show results. If buyers typically take 12 months to decide, a campaign won’t produce closed work in month one, and judging it that way leads to cutting channels that are working. Most B2B and AEC firms have long buying cycles, so both marketing and sales teams need to plan for that lead time and measure early progress through pipeline, not just closed deals.
How Do You Align a Marketing Budget With Business Objectives?
Megan emphasizes that this process should start during the onboarding stage and be revisited at the beginning of each campaign. Understanding key performance indicators (KPIs) and how they relate to business goals is essential. This involves setting realistic goals for lead generation, considering conversion rates and drop-off rates, and ensuring that the marketing efforts feed into the sales pipeline effectively.
How Should Past Performance Shape Your Next Budget?
Megan explains that past performance data is invaluable for future budget planning and campaign optimization. By identifying top-performing channels and analyzing seasonal trends and buying patterns, marketers can plan campaigns that align with these insights. She highlights the importance of failing fast, learning from what works and what doesn’t, and making informed decisions to pivot and reallocate budgets as needed.
What Mistakes Should You Avoid When Analyzing Marketing Data?
Megan warns against cherry-picking data points to fit a narrative and stresses the importance of considering external factors such as economic changes that can impact consumer behavior. Marketers must maintain a clear, unbiased perspective when analyzing data to avoid misinformed decisions.
Watch for:
Choosing the data points that support a decision already made
Ignoring outside factors like the economy or seasonality
Judging long-sales-cycle channels only on closed work in the same month
Comparing channels on cost per click instead of cost per qualified lead
How Are AI and Machine Learning Changing Marketing Budgets?
Cameron and Megan discuss how emerging technologies like artificial intelligence and machine learning are influencing marketing budget decisions. These tools can help forecast campaign performance, set realistic goals, and align marketing efforts with company objectives. AI and machine learning can also streamline the campaign setup process, enhance personalization, and potentially reduce costs, though the question of who absorbs these costs remains.
What Tools Do You Need for a Data-Driven Budget?
Megan emphasizes the need for essential tools like Google Analytics and CRM systems. Google Analytics provides clarity into user behavior, engagement, and traffic, while CRM systems offer insights lower in the sales funnel, helping manage the sales pipeline and track conversion rates and drop-off rates. A CRM can show one unified pipeline for the whole sales team or a separate pipeline for each salesperson, so it’s clear where deals are moving and where they stall.
Why Do Testing and Iteration Matter?
Testing and iteration are crucial components of a data-driven marketing approach. Megan and Cameron highlight the importance of continually analyzing campaign performance, optimizing strategies, and understanding audience preferences. This iterative process allows marketers to refine their approaches and ensure that campaigns resonate with the target audience.
The people building a campaign are rarely its target audience. As Cameron puts it, the ad the team likes least is sometimes the one that performs best. Testing different messages, graphics and layouts shows what actually resonates, and cost per conversion is the KPI Megan watches most closely because it shifts quickly with targeting, creative and strategy.
Testing also shows how channels work together. Some channels drive conversions directly, while awareness channels with high impressions support them. That is why Watermark takes an omnichannel approach: buyers move between channels, and a message ignored in one place may land in another.
Key Takeaways
Set your budget from your goals and your data, not from habit or a number handed down.
Work backward from the clients you need to the leads, visitors, clicks and impressions it takes to win them.
More budget doesn’t always mean more qualified leads; find the point where results plateau.
Plan for your sales cycle, and judge long-cycle channels on pipeline, not just closed deals.
Test, measure cost per conversion and move money toward what works.
Is Your Marketing Budget Built on Data?
A budget built on habit gets cut the moment results are hard to explain. A budget built on your goals, your funnel and your actual performance can be defended, adjusted and scaled, because every dollar has a job and a number attached to it.
Watermark helps B2B and AEC companies set marketing budgets they can justify, track every lead from first click to closed deal, and move spend toward the channels that produce clients.
to build a budget that works.
Frequently Asked Questions
How often should you revisit your marketing budget?
Review spend against results at least monthly and reset the budget quarterly. Monthly checks catch underperforming channels before too much money is spent, and quarterly resets let you shift budget toward what works. Firms with long sales cycles should judge channels on pipeline created, not just closed work.
What metrics should you use to justify a marketing budget?
Use metrics that connect spend to revenue: cost per lead, cost per qualified lead, lead-to-client conversion rate, cost per conversion, client acquisition cost and pipeline value by channel. Traffic and clicks help diagnose problems, but budget decisions should rest on what each channel costs to produce qualified opportunities and new clients.
Does spending more on ads always produce more leads?
No. Ad platforms will usually recommend a higher budget, but results often plateau once the audience stops engaging. Past that point, extra spend raises your cost per conversion without adding qualified leads. Use past performance and platform forecasts to find the budget that keeps you competitive at a realistic cost per conversion.
What should you do if a campaign isn’t hitting its numbers?
Give it enough time to gather meaningful data, then compare its cost per qualified lead with your target. If it’s missing, change one thing at a time, such as targeting, creative, landing page or budget. If it still misses, fail fast and move the money to a channel that is producing results.
Should your marketing budget be a percentage of revenue?
Percentage of revenue is a common shortcut, but it doesn’t tell you what it takes to hit your goals. Build the budget from your growth targets and funnel math, then use percentage of revenue only as a check that the number is realistic for your business.